ARQS releases Voice Desk, an AI receptionist a business can design and test in the browser before it answers a single real call

FOR IMMEDIATE RELEASE

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VANCOUVER, B.C., October 21, 2026 — ARQS has released Voice Desk, the receptionist engine behind its AI Front Desk service and MissedCall TextBack, with a free demo that lets a business owner design and test an AI receptionist in the browser. The owner sets the business name, opening hours for each day, the services callers can book and how long each one takes, a greeting that tells callers they are speaking to a virtual receptionist, and one of three voice styles, which can be previewed out loud with the device's built-in speech voice. Urgent words such as emergency trigger a hand-off to a staff mobile number, and every urgent call reminds the caller to dial 911 in an emergency. The page then runs simulated calls: a caller booking an appointment, asking about hours, ringing after closing, reporting an urgent problem, a missed call that gets a text back, and a customer who replies STOP. Each call shows the conversation and the steps the engine took. The missed-call text always ends with an opt-out line, is held until morning during quiet hours set by the owner, and is never sent again to a number that replied STOP until it replies START; a counter shows how many text segments the message uses. Booking rules set the notice needed, start-time spacing, buffer time and how far ahead people can book, and the next openings update as the rules change. A weekly map shows which hours staff cover and which the AI answers on its own, and fourteen readiness checks flag anything missing. The setup downloads as a call script, a design file that can be opened again, a configuration for the Allo phone system, a Twilio voice file and a coverage spreadsheet. The demo places no calls, sends no texts and makes no AI call, and the design stays in the browser; it opens with a labelled fictional physiotherapy clinic in Kelowna. ARQS is preparing a managed service that runs the design on a business's own phone line; it is listed as coming soon with no price published, and businesses can join a waiting list on the page or write to sales@arqs.ca.

Visit ARQS Voice Desk →

Where to find it

• ARQS Voice Desk: open the free demo
• ARQS AI Front Desk
• MissedCall TextBack
• ARQS Front Desk Playbook
• ARQS Software lab

About ARQS

ARQS builds practical AI systems, software, business intelligence, professional education, publishing, community initiatives and venture opportunities. ARQS is part of the ARQS.ca portfolio. More at ARQS.

About ARQS

ARQS (Adaptive Research Quantitative Solutions) runs ARQS.ca, one web address for AI software, business services, online learning, publishing and its portfolio of digital platforms. Products are sold through the ARQS Store; company news is in the ARQS Newsroom and on West Coast News product releases.

Media contact
ARQS · sales@arqs.ca · arqs.ca/contact

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