
Make better use of business evidence.
Free learning notes to help you ask sharper questions, assess sources and read a business report. Facilitated workshops in the catalog require a separately agreed scope.
1. Turn an idea into a research question
Replace “Is this a good market?” with a question specifying a buyer, geography, timeframe and decision. For example: “Which customer segment should our Kelowna service test in the next quarter?”
Try it: write the decision, three assumptions and the evidence that could change your mind.
2. Evaluate the source
Identify the original publisher, purpose, method, publication date and coverage. A recent repost of an old estimate is not a new observation. Prefer primary records and retain a link to the original.
Try it: compare two sources describing the same market. Record why their definitions or dates differ.
3. Understand the metric
Ask about the numerator, denominator, currency, time window and missing records. Revenue is not profit. A percentage increase can be large because the starting value was small.
Example: 10 returning customers from 50 eligible customers is 20% retention for that defined group, not necessarily your whole business.
4. Read uncertainty and commercial rights
An estimate needs assumptions and a range. A report should distinguish measured facts, estimates and recommendations. Permission to read a report is different from permission to resell or republish it.
Before acting: check evidence dates, alternative explanations, gaps and the licence for your intended use.
Build a research brief
Explore the 30-service catalog