ARQS
Abstract artwork of gold five-point stars arranged along ledger lines on a dark indigo background
Starwarden · KODE-374 · ARQS Software

Starwarden Ledger

Import review exports from Google, Yelp, Facebook, Tripadvisor or any other platform. Starwarden shows how your rating is really moving month by month and location by location, how fast you reply, which unhappy customers are still waiting for an answer and what keeps coming up, and keeps the full record so nobody can quietly rewrite it.

Working toolRuns in your browserInstant accessFrom US$199/mo
Try it with sample dataPricing & access

What it does

One ledger for every platform

Combine Google, Yelp, Facebook, Tripadvisor, Trustpilot and others. Re-import any time and reviews update by id.

Average and net rating

Average stars plus net rating, the share of 4–5 star reviews minus the share of 1–2 star reviews, for the whole business, each platform and each location.

Monthly trend and rating mix

See every month's count, average and net rating, and how your reviews split from five stars down to one.

Response rate and reply time

The share of reviews you have answered, the share of negative ones answered and the median days to reply.

Needs a reply, worst first

Unanswered one- to three-star reviews sorted by rating and age, with recurring themes like wait, staff, price and quality.

Tamper-evident and private

Every import and logged reply is SHA-256 hash-chained and stays in your browser. Export a report, a CSV or the journal itself.

Starwarden Ledger

Your data stays on this device (browser storage). Nothing is uploaded. Themes are found by simple keyword matching and are a guide, not a full sentiment analysis.

Image: original artwork generated for ARQS with Python and Pillow (no stock or third-party imagery)