ARQS
Abstract artwork of gold paths looping between round customer markers on a deep teal and navy field
Patronpath · KODE-354 · ARQS Software

Patronpath Flow

Import the customer list from your point-of-sale, booking app or loyalty program and switch on the flows you want. Patronpath works out who needs a welcome, a nudge, a birthday note, a thank-you or a personal call today, drafts the emails, turns them into call tasks for anyone who has not opted in to email, and makes sure nobody hears the same thing twice.

Working toolRuns in your browserInstant accessFrom US$99/mo
Try it with sample dataPricing & access

What it does

Six lifecycle flows

Welcome new customers, nudge one-time visitors back, birthday greetings, thank loyal regulars, win back regulars going quiet and follow up personally on low ratings. Switch each one on or off.

Your own rules

Build a flow from visits, spend, average spend, days since joining or last visit, days to birthday, email opt-in, last rating or tags. Add a wait in days and pick email, task or tag.

Respects email consent

Customers without an email address or opt-in get a call task instead of an email draft, so your list stays clean.

Lifecycle segments

See at a glance how many customers are new, active, loyal, at risk or lapsed, as of any date you choose.

Never the same message twice

Every action is keyed to its flow and customer, birthdays once a year and win-backs once per visit. Done stays done, even after you re-import.

Tamper-evident and private

Imports, flow changes and completed actions are SHA-256 hash-chained and stay in your browser. Nothing is uploaded to ARQS.

Patronpath Flow

Your data stays on this device (browser storage). Nothing is uploaded. Patronpath Flow suggests actions from your own customer list. It never sends email by itself.

Image: original artwork generated for ARQS with Python and Pillow (no stock or third-party imagery)